Travel claims management

You can release your business from the administrative aspects of dealing with your claimants by outsourcing claims handling and management.

When you outsource the handling of travel claims management to AXA Assistance, the services that you outsource are white-labelled, and are handled and delivered in accordance with your organisation's brand values.

Prompt settlements of claims are made in accordance with the terms of your policies, paperwork processed and cheques issued on your behalf.

Automated SMS and BACS capabilities ensure fast, straightforward claim management, handling, and resolution.

Our travel claims handling solutions benefit from:

  • industry leading levels of leakage reduction
  • in-house expertise in the identification of fraudulent claims and recovery
  • rapid resolution of travel claim related complaints