AXA Assistance - there when you need us since 1976

Established in 1976, AXA Assistance has been providing assistance programmes tailored to our partners' needs and the needs of their customers for over 30 years.

We are part of AXA Assistance Group, one of the world’s largest assistance providers, delivering, managing and underwriting personal, vehicle, property and legal assistance globally.

Our strength lies in the way we respond to people when they are experiencing challenging or stressful situations. We ensure that an AXA Assistance trained professional with the appropriate level of expertise, knowledge and resources deals with every call we receive.

Our response teams include nurses, legal experts, motor breakdown and domestic emergency specialists, and customer service advisors who manage each incident, contacting, instructing and monitoring the right professionals to resolve the situation on the ground.

This section gives an insight into our background, our strategy as a company and as part of the AXA Group, and the commitments we make to our partner organisations and customers.